Complete Guide for Tradespeople

Getting Started on TradiesHub

Step 1: Create Your Profile
  • Register with complete details (name, trade, location, experience)
  • Set competitive hourly rates based on market standards
  • Write a compelling description of your services
  • Upload required documents for verification
Step 2: Document Verification
  • Submit your TIN registration certificate
  • Provide current tax compliance certificate from FRCS
  • Upload valid identification (passport, birth certificate, or voter ID)
  • Optional: Add professional trade certificates or insurance documents
Step 3: Optimize Your Profile
  • Ensure your contact information is accurate
  • Highlight your years of experience
  • Keep your availability status updated
  • Build your rating through quality work

How to Get Clients

Method 1: Customer Project Inquiries

How it works:

  1. Customers search for tradespeople by trade category and location
  2. Your profile appears in search results with protected contact details
  3. Customers view your profile and send project inquiries through secure form
  4. You receive notification of new inquiry in your dashboard
  5. Spend 3 tokens to view customer's full contact details and project description
  6. Contact customer directly to discuss project and provide quote
Protected Contact System: Customer contact details are protected until you choose to access them (costs 3 tokens). This ensures quality leads and prevents spam.
Method 2: Job Browsing

How it works:

  1. Browse available jobs posted by customers in the "Browse Jobs" section
  2. Find jobs matching your trade and location
  3. Contact customers directly using provided phone numbers (free)
  4. Quote your price and negotiate terms
  5. Complete the work and get paid
Direct Contact: For posted jobs, customer contact details are immediately visible - no tokens required!
Pro Tip: Keep your profile updated and respond quickly to customer inquiries to increase your chances of getting hired!

Token System & Pricing

How Tokens Work:
Token Pricing
  • Individual Token: $7 each
  • 5 Token Package: $25 (Save $10)
  • 10 Token Package: $50 (Save $20)
  • 15 Token Package: $90 (Save $15)
Job Access Cost
  • Cost per job: 3 tokens
  • What you get: Full customer contact details
  • When charged: Only when accessing customer details
  • No subscription fees: Pay only for what you use
Important: You need 3 tokens each time you want to access a customer's contact details. Purchase tokens in advance to never miss an opportunity!

Payment Structure - Keep 100% of Your Earnings!

No Commission - No Hidden Fees!
What You Keep:

100% of Job Payment

Every dollar the customer pays goes directly to you!

Payment Methods:
  • Cash payments
  • Direct bank transfer
  • Mobile money (M-PAiSA, etc.)
  • Any method you and customer agree on
How It Works:
  1. Quote your price - Set your own rates
  2. Complete the job - Deliver quality work
  3. Get paid directly - Customer pays you directly
  4. Keep everything - No deductions, no commission
TradiesHub Revenue: We only earn from token purchases when you access customer details. No commission on your hard-earned money!

How to Purchase Tokens

Simple Token Purchase Process:
When You Need Tokens:
  • Customer submits inquiry for your services
  • You see basic project details (no contact info)
  • If interested, purchase tokens to access contact details
  • Contact customer directly to discuss and quote
Purchase Options:
  • Credit/Debit Card: Instant purchase
  • Mobile Money: Quick and secure
  • Bank Transfer: Traditional method
  • Package deals: Save money on bulk purchases
No Recurring Payments!

• No monthly subscriptions
• No setup fees
• No commission on jobs
• Pay only when you want to access customer details

Verification Requirements

Required Documents (Updated 2024):
Essential Documents:
  • TIN Registration Certificate - From FRCS
  • Tax Compliance Certificate - Current TCC from FRCS
  • Valid Identification - Passport, birth certificate, or voter ID
Optional Documents:
  • Professional License/Trade Certificate - If applicable to your trade
  • Public Liability Insurance - Recommended for customer confidence
  • Work Portfolio - Photos of completed projects
Important Update:

As of August 2020, business licenses are no longer mandatory in Fiji. We now use TIN registration and tax compliance certificates for verification, making the process simpler and more accessible.

Guidelines for Working with Customers

After Accessing Customer Details:
Your Responsibilities:
  • Contact customer within 24 hours
  • Provide detailed, competitive quotes
  • Be professional in all communications
  • Complete work as agreed upon
Customer Decision Process:
  • Customers may request multiple quotes
  • They choose based on price, experience, and reviews
  • No guarantee of winning every job
  • Focus on providing value and quality service
Remember: Once you access customer details, you're competing with other verified professionals. Win jobs by providing competitive quotes and demonstrating your expertise!

Tips for Success

Profile Optimization:
  • Use clear, professional description
  • Set competitive but fair pricing
  • Update availability regularly
  • Respond to inquiries quickly
Building Your Reputation:
  • Complete jobs on time and budget
  • Communicate clearly with customers
  • Ask satisfied customers for reviews
  • Maintain high quality standards
Need Help?

Contact TradiesHub support for any questions about getting clients, payments, or using the platform.

Email: support@tradieshubfiji.com | Phone: +679-XXX-XXXX