🛡️ Trust & Safety at TradiesHub

Your security and satisfaction are our highest priorities

Professional Verification Process

📋 Document Verification

Business registration certificates
Professional licenses and certifications
Tax compliance documentation
Insurance coverage verification
Identity verification with photo ID

🔍 Background Screening

Business registration database checks
Professional reference verification
Previous customer feedback review
Ongoing performance monitoring
Annual re-verification requirements

Platform Security Measures

Bank-Level Encryption

All data protected with military-grade AES-256 encryption

Secure Infrastructure

24/7 monitored servers with multiple security layers

Privacy Protection

Strict data protection following Fiji privacy laws

Customer Protection Features

🔒 Secure Communication

Protected contact detail sharing
Token-based professional access
Spam and fraud prevention
Secure messaging platform

⭐ Quality Assurance

Customer rating and review system
Professional performance tracking
Complaint resolution process
Continuous quality monitoring

Fiji Local Compliance

🏛️ Legal Compliance

Registered Fiji business
Full tax compliance
Consumer protection adherence
Employment law compliance

💼 Business Standards

Fiji Commerce Commission guidelines
Industry best practices
Professional trade standards
Ethical business conduct

🌴 Community Focus

Supporting local businesses
Fiji-based customer support
Local payment methods
Community development initiatives

24/7 Trust & Safety Support

🚨 Report Concerns

Email: safety@tradieshubfiji.com

Phone: +679-XXX-XXXX (24/7)

Response Time: Within 2 hours

💬 General Support

Email: support@tradieshubfiji.com

Phone: +679-XXX-XXXX

Response Time: Within 4 hours

Our Commitment to You

100% Verified Professionals - Every tradesperson is thoroughly vetted
Secure Platform - Your data is protected with bank-level security

Local Support - Fiji-based team ready to help
Continuous Monitoring - 24/7 platform safety oversight